{"id":1368,"date":"2025-03-21T08:59:41","date_gmt":"2025-03-21T08:59:41","guid":{"rendered":"https:\/\/labombonera.group\/?page_id=1368"},"modified":"2025-03-25T13:23:09","modified_gmt":"2025-03-25T13:23:09","slug":"canal-anonimo-de-denuncias-de-la-bombonera-group","status":"publish","type":"page","link":"https:\/\/labombonera.group\/en\/canal-anonimo-de-denuncias-de-la-bombonera-group\/","title":{"rendered":"Anonymous Reporting Channel of La Bombonera Group"},"content":{"rendered":"
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Anonymous Reporting Channel of La Bombonera Group<\/strong><\/h1>\n

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At La Bombonera Group, we are committed to quality, workplace respect, and regulatory compliance. To strengthen our quality controls and ensure an optimal work environment, we have implemented a Reporting Channel accessible from the group\u2019s websites under the \"Reporting Channel\" section.<\/p>\n

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This channel is available to employees, customers, and suppliers, allowing them to report irregular conduct, regulatory violations, or any other situation that may affect the company or the work environment, either anonymously or with identification.<\/p>\n

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tAnonymous Reporting Channel<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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FAQs<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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What is the Reporting Channel?<\/strong><\/span><\/h3>\n

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It is a communication tool available to all designated groups with access to this channel. Through this medium, reports can be submitted regarding matters covered by the Code of Ethics or any other applicable internal policies and regulations.<\/p>\n

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Is anonymity guaranteed when submitting a report?<\/strong><\/span><\/h3>\n

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Yes. During the reporting process, you can choose whether to provide your personal information or remain anonymous. If you choose to remain anonymous, you will be able to track the status of your report using a username and password provided by the system. The channel does not record IP information.<\/p>\n

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I lost my access key to check the status of my report. What can I do?<\/strong><\/span><\/h3>\n

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For security reasons, only the reporter knows their access code and password. If they are lost, it will not be possible to track the report or provide additional information if requested by the company. However, the report will continue its normal process.<\/p>\n

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If there is an emergency, should I use this channel?<\/strong><\/span><\/h3>\n

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No, this channel is not intended for handling urgent matters or emergencies. In such cases, it is recommended to contact the appropriate authorities or emergency services directly.<\/p>\n

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Who handles the reports?<\/strong><\/span><\/h3>\n

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El Responsable del Canal u \u00f3rgano competente designado por la empresa. Todas las personas que intervienen en la investigaci\u00f3n est\u00e1n sujetas al deber de confidencialidad y a la pol\u00edtica de privacidad de la empresa.<\/p>\n

When will I receive a response to my report or inquiry? What is the resolution timeframe?<\/strong><\/span><\/h3>\n

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The Compliance Committee will confirm receipt of the report within a maximum of 7 days. A resolution will be provided within a maximum of 90 days unless the complexity of the case requires additional justified time.<\/p>\n

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Can I use an external reporting channel?<\/strong><\/span><\/h3>\n

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Yes. Law 2\/2023 allows reports to be submitted through the external channel of the corresponding autonomous community without the need to use this internal channel first.<\/p>\n

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Commitment to Quality and Respect<\/strong><\/span><\/h3>\n

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This channel has been implemented to ensure a respectful work environment, continuously improve our quality standards, and comply with current legislation.<\/p>\n

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For any questions or suggestions for improvement regarding the channel\u2019s operation, you may contact Cecilia, Human Resources Director, as usual.<\/p>\n

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Seville, March 20, 2025<\/p>\n

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Canal An\u00f3nimo de Denuncias de La Bombonera Group En La Bombonera Group estamos comprometidos con la calidad, el respeto en el entorno laboral y el cumplimiento normativo. Con el objetivo de reforzar nuestros controles de calidad y garantizar un ambiente de trabajo \u00f3ptimo, hemos implantado un Canal de Denuncias accesible desde las p\u00e1ginas web del […]<\/p>\n","protected":false},"author":7,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1368","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/labombonera.group\/en\/wp-json\/wp\/v2\/pages\/1368","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/labombonera.group\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/labombonera.group\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/labombonera.group\/en\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/labombonera.group\/en\/wp-json\/wp\/v2\/comments?post=1368"}],"version-history":[{"count":10,"href":"https:\/\/labombonera.group\/en\/wp-json\/wp\/v2\/pages\/1368\/revisions"}],"predecessor-version":[{"id":1384,"href":"https:\/\/labombonera.group\/en\/wp-json\/wp\/v2\/pages\/1368\/revisions\/1384"}],"wp:attachment":[{"href":"https:\/\/labombonera.group\/en\/wp-json\/wp\/v2\/media?parent=1368"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}